Return & Refund Policy
At Opine Store, we strive to provide the best quality multibrand surplus garments. If you are not satisfied with your purchase, please follow the return guidelines below:
1. Return Window
- You can initiate a return or exchange request within 7 days of receiving your order.
2. Return Shipping (Self-Shipment)
- Customer Responsibility: Please note that Opine Store does not provide reverse pickup services. * Shipping the Item: If you wish to return or exchange a product, you must ship the item back to our store address using a reliable courier service of your choice.
- Shipping Cost: The cost of return shipping shall be borne by the customer and is non-refundable.
- Tracking: We highly recommend using a trackable courier service. We are not responsible for return shipments that are lost or damaged in transit.
3. Return Address
All returns must be sent to the following address:
Opine Store 1749/127, Shanti Nagar,
Tri Nagar, Delhi - 110035
Phone: +91 8851025227
4. Conditions for Return
- The item must be unused, unwashed, and in its original condition.
- All original tags, brand labels, and packaging must be intact and attached.
- Items that do not meet these criteria will not be accepted for a refund.