Privacy Policy

Privacy Policy

At SurplusHub, we value your trust above all. Protecting your personal data is our highest priority. This policy outlines how we safeguard your information on www.surplushub.in, our mobile app, and associated services.

1. Our Commitment

1. We never sell or exploit your personal information to third parties.
2. Your data remains confidential through enterprise-grade security protocols.
3. While we implement robust safeguards, we cannot guarantee against unauthorized breaches by third parties beyond our control.

2. Information Use

Your data helps us:

✅ Streamline your shopping experience

✅ Process orders and deliver updates

✅ Personalize offers and new product alerts

✅ Improve website content and advertising

✅ Resolve technical issues or disputes

✅ Conduct security reviews and service enhancements

3. Communication Consent

By using our services, you authorize us to contact you via:

1. SMS/Calls (including unregistered numbers)
2. Email/App notifications
3. Third-party communication partners

You expressly agree not to hold surplushub liable under:

1. TRAI Regulations (2010)
2. National Do Not Call Registry
3. Any related amendments

4. Cookies & Tracking

We use cookies to:

🔹 Recognize returning users

🔹 Enable seamless navigation

🔹 Personalize ads and content

🔹 Analyze site traffic patterns

You may disable cookies via browser settings, but this may limit functionality.

5. Advertising Partnerships

We collaborate with authorized third parties for ad management.

1. Only non-identifiable profile data (e.g., browsing interests) is used.
2. No personal details (name, contact, payment info) are shared.

6. Security Measures

We deploy:

🔒 Physical: Secured server facilities

🔒 Technical: Encryption, firewalls, PCI-DSS compliance

🔒 Administrative: Strict data access protocols

In case of a breach, we will:

1. Notify you via email/registered contact
2. Take immediate corrective action

7. Your Responsibilities

1. Voluntary Provision: Sharing information is always your choice.
2. Risk Awareness: Never disclose sensitive details (passwords, OTPs) to unverified third parties claiming association with us.
3. Disclaimer: We bear no liability for incidents arising from:
4. Your negligence (e.g., sharing credentials)
5. Willful misconduct
6. Impersonation scams

8. Policy Updates

We may revise this policy periodically. Continued use of our services implies acceptance of changes.

For queries or concerns:

📧 support@surplushub.in | 📞 +91-8851025227